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Collect Account Diagnostics
Getting Started
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1 min
When you contact our Leather support team, you’ll often be asked to share your wallet diagnostics. This is to help us better assist you in troubleshooting issues that may come up with your Leather wallet.
How to Find and Share Account Diagnostics with Leather
To retrieve and share your wallet diagnostics:
Click on the overflow menu (represented by two lines) at the top right of your Leather extension
Hit and hold down the “Alt” key
Click the “Copy diagnostics to clipboard” option that appears
Once you have completed those steps, you can paste your wallet diagnostics into text files, emails, direct messages, or anywhere else that would allow you to view the information.