Installing the wallet
The Hiro Wallet is a cryptocurrency wallet for managing your STX tokens.
Generally speaking, cryptocurrency wallets enable the sending and receiving of cryptocurrency quantities. Unlike physical wallets for carrying cash, cryptocurrency wallets don’t contain tokens directly inside of them; they merely provide a mechanism for managing them on a blockchain using credentials.
The Hiro Wallet specifically empowers you to manage your STX tokens on the Stacks blockchain, as those tokens are associated with a single publicly-known Stacks address and a single privately-held “Secret Key” (otherwise known as a “seed” or “mnemonic” phrase), which serves as your sole credential.
Your Stacks address is akin to a bank account number, in that it’s known and shared publicly so others can send STX tokens to you.
Your Secret Key is akin to a password; it should be kept completely private and used only to authenticate with trusted software like the Hiro Wallet so you can send STX to others and manage your own holdings. Unlike a traditional password, no one can ever reset your Secret Key should it get lost. It’s absolutely vital that you secure your Secret Key since its lost will entail the lost of all associated STX tokens irreparably.
The Secret Key consists of 24 words separated by spaces. The words, spaces and their positions in the sequence are all critically important. Be sure to record them exactly as presented by the Hiro Wallet.
When sending STX from the Hiro Wallet, the software digitally signs a token transfer from your address to another then broadcasts it to the Stacks network. After the network has received and validated this transaction, tokens will be moved from your address to the specified destination address. The transaction will be permanently and irreversibly recorded on the Stacks blockchain.
Using the Hiro Wallet, you can:
- Generate a new STX address with associated Secret Key
- Send STX from your STX address
- Receive STX to your STX address
- Transact within the Stacks ecosystem
- View the balance for your address and associated details
- Review the transaction history associated with your address
- Pay for fees associated with sending STX in STX
- Participate in Stacking for the chance to earn BTC as paid out to a separate BTC wallet
- Optionally authenticate with a Ledger hardware device
Using the Hiro Wallet with a hardware wallet device raises the level of security by keeping your Secret Key away from your desktop computer at all times during initial authentication and transaction signing.
Follow these instructions to install the Hiro Wallet for Desktop:
- Download for MacOS, Windows or Linux
- Double click the download and drag the "Hiro Wallet" icon into your "Applications" folder.
- Double click the "Hiro Wallet" application to open
- Select "Create a new wallet" if you haven't used the Hiro Wallet before.
If you have a Ledger S device, ensure that it's connected and unlocked with your PIN. Ensure that the "Stacks" application is installed on your Ledger device using the "Ledger instructions" below. Then proceed to select "Use a Ledger wallet". See Ledger instructions.
If you do not have a Ledger device, select "Create a software wallet".
- If you've selected "Create a software wallet", follow the instructions provided to generate and save a 24-word Secret Key.
Follow these instructions to install the Hiro Wallet for Web:
- Install the extension for Chrome, Brave or Firefox
- Open extension in your browser
- Select "Create a new wallet" if you haven't used the Hiro Wallet before OR,
- Navigate to the bottom of the window and select "Sign in with Secret Key"
You can contact our support team at email@example.com and find us in the Hiro Wallet Discord server.
Note that if you post your support inquiry elsewhere on Discord, we may very well not see it. Please be sure to write us at the email address or Discord server above.
We will never initiate support by contacting you via direct message on any platform. If someone messages you directly offering help or claiming to work for Hiro Wallet, they are almost certainly a scammer.
It is imperative that you never provide your Secret Key or any personally identifiable information to anyone when seeking wallet support. This includes never giving this information to genuine Hiro Wallet staff, either proactively or upon request, since it will never be needed to resolve your problem. Keep this information confidential at all times.
You may see the following Hiro Wallet team members within the community who can assist you:
- Werner (@Drinknu on Twitter, Werner3141#8516 on Discord, @Werner3141 on Telegram, @314159265359879 on GitHub, werner.btc on Stacks)
- Mark Hendrickson (@markymark on Twitter, Mark Hendrickson#3708 on Discord, @markmhendrickson on Telegram, @markmhx on GitHub, mark.btc on Stacks)
Securing the wallet
Didn’t find what you were looking for? Join us on Discord or send us an email to firstname.lastname@example.org